_Assistant III
Location: Los Angeles California
Description: UCLA Health System is presently looking of _Assistant III right now, this job will be placed in California. More details about this job opportunity kindly read the description below. Under the general supervision of the Clinic Manager, perform inpatient surgical scheduling, admissions, and outpatient surgery scheduling for approximately 3 to 6 surgeons. Schedule surgeries, obtain health insurance authorizations, arranges for pre-surgery appointments, special tests and procedures required by the surgical faculty. Use the MCCS/CareConnect computer programs for resource information as well as for appointments requested by surgeons. Use current CPT and ICD-9 resource materials in transmitting information for surgery approvals. Calculate and bill for surgical co-pays, informing patients via mail. Provide instruction to patients on surgery preparation via telephone and in writing; act as a patient/physician liaison for other patient needs and questions. Maintain up to date surgery calendar, using network calendar programs, which can be accessed by Division faculty and staff. Work closely with faculty. Provide operative schedule information to physicians, nurses, billing coordinator, front office staff and others as required. Answer heavy telephone lines, coordinating the scheduling of patient appointments, tests, procedures or other medical consultations as ordered by the physicians. Provide cross coverage for the clinic staff and assists with administrative duties as assigned. Job Qualifications Ability to establish and maintain cooperative and collaborative working relationship with administrative, clinical and academic personnel. Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent. Ability to use diplomacy and respect confidentiality in sensitive situations. Skill in working independently and following through on assignments with minimal direction. Skill in prioritizing assignments to complete work in a timely manner when there are changes in assignment, pressures of deadlines, competing requirements and heavy workload. Knowledge of medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Oral and written communication skills to convey information clearly to patients, faculty and staff. Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system. Knowledge of the hospital computer system for appointment scheduling, pre-registration, and encounter registration. Ability to deal with patients from diverse backgrounds, referring physicians, clinic staff, insurance companies, the media, government agencies and other groups in a professional, diplomatic and compassionate manner whether by phone or in person. Skill in performing basic arithmetic operations such as adding, subtracting, and percentages to determine financial amounts due. Skill in listening perceptively, establishing rapport, and relaying information to faculty, staff and patients. Excellent Customer Service skills.
In an effort to promote and maintain a healthy environment for our patients, visitors, and employees, UCLA Health System is a smoke-free site. Smoking is prohibited within the boundaries of all UCLA Health System owned, occupied, leased, and associated buildings and facilities.
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This job starts available on: Tue, 21 Aug 2012 12:20:22 GMT