$ads={1}
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
Our Product Team is the steady bridge between clients and tech teams at Abarca. They lead us towards #PBMAwesome by brainstorming new innovations, improvements and scaling for our product and technology offerings! Attention to detail and observational skills are key in this team to ensure our products are fully functional and maintain quality. Our Product Owners and Managers also ensure all program specifications are correct, business requirements are properly established and operating procedures are adjusted as needed.
As Documentation and Training Specialist you'll work with product managers, developers, business systems analysts, and testers to identify changes or additions in platform documentation. We'll also need you to prepare user documentation and training materials that will be delivered to users as part of the product delivery process.
The fundamentals for the job…
- Create, update, enhance or refine platform documentation and training materials.
- Translate business processes and technical changes made to platform into user documentation.
- Collaborate with business partners, SMEs, developers, and testers to ensure a shared understanding of changes and enhancements to be documented and used to prepare training material.
- Create estimates for preparation of platform documentation and training materials.
- Assist with acceptance of documentation and training materials to be delivered.
- Assess opportunities for application and process improvement and prepare documentation of rationale that will be shared with team members and other relevant parties.
- Collaborate and participate with special projects and IT processes documentation as requested.
What we expect from you
The bold requirements…
- Bachelor's Degree. (In lieu of a degree, equivalent, relevant work experience may be considered.)
- 1+ years of experience in preparing and delivering system documentation and training materials.
- Experience in business and technical documentation as well as reporting work progress and project status.
- Excellent oral and written communication skills.
- We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)
Nice to haves…
- Knowledge of Healthcare, Pharmacy, and Pharmacy Benefit Management industries, Medicare Part D, and CMS regulations.
Physical requirements…
- Must be able to access and navigate each department at the organization's facilities.
- Sedentary work that primarily involves sitting/standing.
At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca's workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. "Applicant must be a United States' citizen. Abarca Health LLC does not sponsor employment visas at this time"
The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It's simply meant to give readers an idea of what the role entails.
#LI-REMOTE #LI-BP1
