Announcement Number:
HANOI-2023-34
Hiring Agency:
Embassy Hanoi
Position Title:
Administrative Assistant (CONS) - All Interested Candidates/All Sources
Open Period:
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+7
Series/Grade:
LE - 0105 7
Salary:
USD $13,827 /Per Year
Work Schedule:
Full-time - 40 hours per week. Indefinite subject to successful completion of probationary period
Promotion Potential:
LE-7
Duty Location(s):
Telework Eligible:
No
For More Info:
84-24-38505000 Ext: 5127
HanoiHR@state.gov
Overview
Hiring Path:
- Open to the public
Who May Apply/Clarification From the Agency:
Open to: All Interested Applicants/All Sources
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:
Full-time 40 hours per week.
Start date: Candidate must be able to begin working from 45 days to 90 days of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required
Duties
Incumbent of this position will be the Consular Section’s office manager and concurrently be solely responsible for all management and administrative functions in the Consular Section. Under the supervision and guidance of the Countrywide Consular Coordinator/Section Chief, Deputy Chief, and Locally Employed (LE) Staff Supervisory Specialist, the incumbent will provide all office management functions to the section, including budget management, procurement, travel arrangement, and office inventory, among others. The incumbent will also provide secretarial functions to the section including assisting with protocol services, facilitating meetings, screening phone calls, and other logistical assistance. Additionally, the incumbent will provide American Citizen Services and visa processing assistance as required by the workload.
Qualifications and Evaluations
Requirements:
EXPERIENCE: At least two years of experience in the administrative, office management, consular work, or area related to customer service, and/or work applying relatively complex regulatory material is required.
JOB KNOWLEDGE: Must/must have:
Strong understanding of administrative office procedures and sold knowledge internet use and familiarity of databases.
Good knowledge of Vietnamese laws pertaining to civil matters (marriage, death, births, etc.).
Education Requirements:
College or university studies is required.
Evaluations:
LANGUAGE:
Fluent in Speaking/Reading/Writing English is required. (This will be tested.)
Fluent in Speaking/Reading/Writing Vietnamese is required.
SKILLS AND ABILITIES: Must be/have:
Excellent organizational, management and interpersonal skills, the ability to multitask efficiently with a high degree of accuracy in a very demanding work environment.
Able to deal with customers in a professional and courteous manner, and to work under pressure.
Advanced keyboarding and data entry skills due to constant demand for data entry. Accuracy of data entry is a critical requirement.
Knowledge of Microsoft office.
Able to translate/interpret professionally English to Vietnamese and vice versa, as well as the ability to apply good judgment in evaluating evidence and to apply relatively complex regulations.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff working at the U.S. Mission in Vietnam will receive the following allowances and benefits in addition to the annual basic salary listed above.
1. Allowances:
Unique Conditions of Work Allowance: 7% of Annual basic salary (subject to review every two years).
Miscellaneous Benefits Allowance: US$1,000 per annum for FSN-09 and below, and US$3,000 per annum for FSN-10 and above.
2. Benefits
- Tet Bonus - one-month basic salary
- Merit Based Compensation - annual salary increase based on performance
- Annual leave - 120 hours per year and the annual leave hours will increase every five years of creditable service according to local labor law
Sick leave according to local labor law
- Family leave - up to 5 days and other special leave as stipulated in the local labor law
American and Vietnamese holidays up to 21 days per year
Contribution to mandatory insurances according to Vietnam's Government law and regulation including social insurance, health insurance and unemployment insurance
Supplemental Health Insurance that the U.S. Mission covers 90% of the premium for employees and each eligible family member
Mission cash award for outstanding performance
Training opportunities abroad, in-country, on-the-job and online sources for professional career development
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **
IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”),Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
How to Apply
How to Apply:
All candidates must be able to obtain and hold a public clearance.
To apply for this position, click the “Apply to this vacancy” button at the header of this page. For more information on how to apply visit the Mission internet site: https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/
Required Documents:
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
All Applicants
Degree
Proof of Citizenship
Other Document
Other Document 2
Eligible Family Member Applicants:
Copy of Sponsor's Orders/Assignment Notification (or equivalent)
Copy of passport
DD-214 - Member copy 4, Letter from Veterans' Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. are posted with the vacancy announcement on the U.S. Mission internet website: https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/. You may also contact the Human Resources Office via HanoiHR@state.gov to obtain it.
Thank you for your application and your interest in working at the U.S. Mission in Hanoi, Vietnam.
